Services & Support Overview

Alliance Benefits Insurance Group and  support staff performs a full-range of services related to the design, implementation, maintenance, communication, and any recommended improvements for group insurance and commercial liability plans. 

Consulting

  • Annual strategic evaluation and planning meetings
  • Mid-plan year evaluation
  • Pre-renewal plan review 2-4 months prior to plan anniversary date
  • Plan evaluation, analysis, research and recommendations
  • Present and discuss funding alternatives for cost effectiveness
  • Prepare for bid specifications, review and evaluate carrier proposals
  • Negotiate when applicable with carriers as it relates to premiums, plan design to ensure maximum benefit for client. 

Services

  • Plan design, implmentation, maintenance, communication and any recommendations
  • Assist HR Manager in administration of all group plans during open enrollment and on an ongoing basis throughout the year
  • Manage entire open enrollment process, ongoing enrollments and terminations.
  • Process all enrollment transactions
  • 24/7 Customer Service - service team to support all billing, administration, benefits, enrollment and any claim issues
  • Interface with insurance carriers regarding all issues relating to benefit programs

Value-Added Programs & Products

  • Online electronic enrollment solutions
  • FSA & COBRA administration *
  • HSA / HRA plan administration *
  • Assist with filing of 5500 documents with schedules including ERISA Reporting
  • Legal, Compliance & Actuarial consulting including nondiscrimination testing
  • Voluntary & Supplemental Benefits – additional insurance at employee expense
  • Wellness & Education Programs – encourage healthy lifestyles *
  • Health Advocate – assist employers and employees navigate healthcare system to help maximize plan benefits *

* Offered through third-party administrator

Communication

  • Communicate with the HR Manager on a proactive and regular basis making sure plans are running smoothly 
  • Assist HR Manager with any HIPAA regulations and laws mandating benefits
  • Evaluate and communicate any new developments in the laws affecting employee benefit programs
  • Provide customized open enrollment & new employee orientation materials
  • Tailored employee information sessions
  • Provide regular e-mail reminders & seminars
  • Provide custom forms, sample letters & legislative checklists

Technology Solutions

  • HR Connect – Streamline all benefit information in a customized secure website for employer and employee interface
  • HR & Benefit Essentials – HR & Benefit laws, regulations and requirements
  • Online electonic enrollment solutions
  • HRIS Technology Platforms - Full Benefit Admin System (Large group)
  • Content Management
  • Reporting
  • Compliance Resources

Research

  • HR & Benefit Essentials – web based portal system
  • Evaluate industry competitors – benefit comparisons   
  • Regional / National carrier evaluations